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Frequently Asked Questions
Find answers to common questions about our audio hardware and digital tools
How do I activate my digital license?
Digital licenses are automatically linked to your account upon purchase. Simply log in to our Installation Manager to activate your software.
Do you offer technical support for hardware integration?
Yes, our technical team provides comprehensive support for integrating our electronics with major DAWs and studio setups.
Are firmware updates free?
All firmware updates for our electronic hardware are provided free of charge to registered owners via our website.
Can I use your plugins on multiple computers?
Each license allows for activation on up to three concurrent devices for a single user.
Do you offer educational discounts?
We offer a 30% discount for verified students and educators currently enrolled in music technology programs.
What is the warranty period for hardware?
All physical electronic components come with a standard 2-year manufacturer warranty against defects.